R+F FilterElements GmbH Logo

Privacy Policy

1. Data Controller

R+F FilterElements GmbH
Wollenweberstraße 25
31134 Hildesheim, Germany
Email: [email protected]
Managing Directors: Anna Rippel, Christopher Franke

2. Overview of Data Processing

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

The use of our website is generally possible without providing personal data. Where personal data is collected on our pages, this is always done on a voluntary basis.

3. Hosting

This website is hosted externally. The personal data collected on this website is stored on the host's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in an efficient and secure provision of our website).

4. Server Log Files

The website provider automatically collects and stores information in server log files, which your browser automatically transmits. These include:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not combined with other data sources. The data is collected on the basis of Art. 6(1)(f) GDPR. Server log files are automatically deleted after 30 days at the latest.

5. Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided (name, email address, phone number, company, subject, message), will be stored by us for the purpose of processing the inquiry and in case of follow-up questions.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Mandatory statutory provisions – in particular retention periods – remain unaffected.

Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in processing inquiries).

Use of HubSpot (CRM): To manage and process your inquiries, we use the customer relationship management system HubSpot. The provider is HubSpot Ireland Limited, Ground Floor, Two Dockland Central, Guild Street, Dublin 1, Ireland (parent company: HubSpot, Inc., USA). The data you submit via the contact form (name, email address, phone number, company, subject, message) is stored in HubSpot to process and follow up on your inquiry. HubSpot processes this data on our behalf under a data processing agreement pursuant to Art. 28 GDPR. This may involve a transfer of data to the USA, safeguarded by the EU Standard Contractual Clauses and the EU-U.S. Data Privacy Framework.

For more information, see HubSpot's privacy policy: https://legal.hubspot.com/privacy-policy.

6. Google Maps

This website uses the Google Maps map service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this website has no influence on this data transfer. Google Maps is used in the interest of an appealing presentation of our online offerings and to make the locations we indicate on the website easy to find.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest). More information on the handling of user data can be found in Google's privacy policy: https://policies.google.com/privacy.

7. SSL/TLS Encryption

This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as inquiries you send to us as the site operator. You can recognize an encrypted connection by the browser's address bar changing from “http://” to “https://” and by the lock icon in your browser bar.

8. Google Analytics

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies and similar technologies to analyse your use of the website. The information generated (including your truncated IP address) is transmitted to and stored on Google servers.

We use Google Analytics to evaluate the use of our website and to compile reports on website activity. This helps us improve our website and tailor it to visitors' needs.

Consent Mode: Google Analytics is only activated with your explicit consent via our cookie banner. Until you accept analytics cookies, no tracking data is collected (Google Consent Mode v2: analytics_storage: denied). You can revoke your consent at any time by clearing your browser's local storage or cookies.

Legal basis: Art. 6(1)(a) GDPR (consent).

For more information on Google's data processing, see the Google Privacy Policy.

9. Cookies

Our website uses technically necessary cookies. Cookies are small text files that are stored on your device. Technically necessary cookies are automatically deleted when you close your browser.

Additionally, if you accept analytics cookies via the cookie banner, Google Analytics sets cookies to analyse your usage behaviour (see section 8). When embedding Google Maps, cookies may also be set by Google. For details, please refer to Google's privacy policy (see section 6).

Legal basis: Art. 6(1)(f) GDPR (technically necessary cookies) and Art. 6(1)(a) GDPR (analytics cookies with consent).

10. Your Rights

Under the GDPR, you have the following rights:

  • Right to access (Art. 15 GDPR) – You have the right to obtain confirmation as to whether personal data is being processed and to access that data.
  • Right to rectification (Art. 16 GDPR) – You have the right to request the correction of inaccurate data.
  • Right to erasure (Art. 17 GDPR) – You have the right to request the deletion of your data, unless statutory retention obligations apply.
  • Right to restriction of processing (Art. 18 GDPR) – You have the right to request the restriction of processing of your data.
  • Right to data portability (Art. 20 GDPR) – You have the right to receive the data concerning you in a commonly used format.
  • Right to object (Art. 21 GDPR) – You have the right to object to the processing of your data at any time for reasons arising from your particular situation.

To exercise your rights, please contact us at [email protected].

11. Right to Lodge a Complaint with a Supervisory Authority

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a data protection supervisory authority. The supervisory authority responsible for us is:

Die Landesbeauftragte für den Datenschutz Niedersachsen
Prinzenstraße 5
30159 Hannover, Germany
www.lfd.niedersachsen.de

12. Changes to This Privacy Policy

This privacy policy is currently valid (as of June 2025). Due to changed legal or regulatory requirements, it may become necessary to adapt this privacy policy.